PRIVACY POLICY

INFORMATION WE COLLECT

We collect information that you provide directly to Shore Seasoned, as well as certain information collected automatically when you use our website.

Depending on how you interact with us, this may include your name, email address, phone number, billing and shipping address, order information, communications with us, and other information you choose to provide.

Our website may also collect information about your device and how you use the site, such as your browser type, IP address, pages viewed, referring pages, and similar technical or usage information.

HOW WE USE YOUR INFORMATION

We use personal information to operate Shore Seasoned and provide our products and services.

We may use your information to:

• Process, fulfill, and deliver orders
• Provide order confirmations, shipping updates, and customer service
• Respond to questions and messages
• Manage returns, refunds, replacements, and other order issues
• Send marketing emails when you choose to subscribe
• Understand how visitors use our website and improve the site
• Prevent fraud, abuse, and security incidents
• Maintain business, accounting, tax, and transaction records
• Comply with applicable legal and regulatory requirements

ORDERS & PAYMENTS

When you place an order, we collect information necessary to process and fulfill your purchase, including your contact information, shipping and billing information, products ordered, and transaction details.

Online payments are processed through Squarespace Payments and its payment-processing partners. Payment providers may collect and process payment-card and other financial information needed to complete your transaction in accordance with their own privacy policies and terms.

Shore Seasoned does not maintain a database containing customers' complete payment-card numbers.

IN-PERSON PURCHASES

When you purchase Shore Seasoned products in person, such as at a farmers market, event, or other retail location, we may use a point-of-sale system and payment-processing service to complete the transaction.

These providers may process information necessary to complete the sale, issue a receipt, manage inventory, prevent fraud, and process the applicable payment.

If you choose to provide an email address or other information during an in-person transaction, we will use that information for the purpose for which you provided it.

EMAIL MARKETING

If you sign up for the Shore Seasoned mailing list, we may use your email address to send recipes, product news, new blend releases, company updates, promotions, and other Shore Seasoned content.

Joining our mailing list is optional. You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Transactional messages related to an order, account, customer-service request, or other business transaction are separate from marketing emails and may still be sent when necessary.

CONTACT FORMS & COMMUNICATIONS

When you contact us through our website, by email, or through another communication channel, we may collect your name, email address, order number, message, and any other information you choose to provide.

We use this information to respond to your request, provide customer service, and maintain appropriate business records.

COOKIES & WEBSITE ANALYTICS

Our website is hosted by Squarespace. Squarespace and other service providers may use cookies and similar technologies to operate the site, remember preferences, support shopping-cart and checkout functionality, understand website traffic, measure performance, and help keep the site secure.

Some cookies are necessary for the website to function. Other cookies may be used for analytics or similar purposes depending on the services enabled on our website.

Where available, you can manage non-essential cookie preferences using the cookie controls provided on our website.

HOW WE SHARE INFORMATION

We share personal information only as reasonably necessary to operate Shore Seasoned, provide our products and services, or comply with applicable legal requirements.

This may include sharing information with:

• Squarespace, which hosts and supports our website and commerce services
• Payment processors and point-of-sale providers
• Shipping carriers and fulfillment providers
• Email and communications providers
• Analytics, fraud-prevention, security, and technology providers
• Professional advisers such as accountants, attorneys, or insurers when appropriate
• Government authorities or other parties when required by law

We may also disclose information when reasonably necessary to protect Shore Seasoned, our customers, our rights, or the security of our services.

SALE OF PERSONAL INFORMATION

Shore Seasoned does not sell customer personal information for monetary consideration.

We do use third-party service providers to operate our website, process transactions, communicate with customers, and understand site usage as described in this Privacy Policy.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing customer service, maintaining transaction and business records, resolving disputes, preventing fraud, and meeting accounting, tax, legal, or regulatory obligations.

Different types of information may be retained for different periods depending on why the information was collected and our legal or operational requirements.

YOUR CHOICES & PRIVACY RIGHTS

You may contact us to request access to, correction of, or deletion of personal information that Shore Seasoned maintains about you, subject to applicable law and any information we are required or permitted to retain.

Depending on where you live, applicable privacy laws may provide additional rights regarding your personal information.

You may unsubscribe from marketing emails at any time, and where available you may manage non-essential cookies using our website's cookie controls.

CHILDREN'S PRIVACY

Shore Seasoned's website and online store are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the situation.

THIRD-PARTY SERVICES & LINKS

Our website may use or link to services operated by third parties. Those services may collect or process information under their own privacy policies and practices.

Shore Seasoned is not responsible for the privacy practices of websites or services that we do not control. We encourage you to review the privacy information provided by those services when appropriate.

SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, use, alteration, or disclosure.

No website, electronic communication, or storage system can be guaranteed to be completely secure, so we cannot guarantee absolute security of information transmitted or stored electronically.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time as our business, website, services, or legal obligations change.

When we make changes, we will update the "Last Updated" date shown on this page. We encourage you to review this policy periodically.

CONTACT US

If you have questions about this Privacy Policy or how Shore Seasoned handles personal information, please contact us:

Shore Seasoned, LLC
Panama City Beach, Florida
Email: info@shoreseasoned.com